Getting Started

Welcome!

Welcome to the support centre for Dreamscape Networks Reseller system!
Here you will find everything you need to get your Reseller account setup and ready to use in no time at all!
If there are any articles that are missing or issues you can't find help for, please contact us and we will be happy to add these in for you.

First Steps to Setup Your Storefront

Here are all the steps to get your new Reseller Account using our Storefront setup within minutes:

1. Make sure your storefront is setup on your preferred domain name.
2. Select the products you wish to sell.
3. Setup the payment gateways you want to provide to your clients.
4. Adjust your retail pricing and update any tax details.
5. Add your branding to the Storefront and the email notifications.
6. You're ready to start making profit!

WHMCS & API Options

Depending on your business and workflow, you may instead of using our Storefront, prefer to use our WHMCS module or API calls to sell domain names and products from your own website. Please see the following guides on how to setup these options:

1. WHMCS guide
2. API guide

F.A.Q.

Reseller F.A.Q.

I don’t have access to the Reseller console. How do I change the registered email on file? 

For security reasons, we would need you to send us a written request, a valid ID and a copy of the ABN certificate (if registered as a business account) so we can update the email address on file. Please send these documents to resellers@dreamscapenetworks.com

Will I be charged tax from Dreamscape Networks?

Due to tax laws all over the World, we must charge you tax depending on your countries tax requirements. This tax will be shown on your pricing pages for each domain name and product, and will be charged on top of your wholesale rate. Please see this guide on how to check your pricing.

For example if your business is located within Australia, by Australian tax laws, we must charge you 10% GST on top of the wholesale rate.

This tax is controlled by Dreamscape and does not affect the tax you charge your client, please see this guide on how to setup tax for your clients. 

Will my clients be charged a fee when paying by credit card?

Dreamscape Networks will never charge you or your client any fees. When using our credit card payment gateway PayExpress, PayPal or other payments on our storefront, we will only charge the exact amount for their transaction/invoice. Please note that since we, Dreamscape Networks International Pte Ltd (DNI), are a Singaporean registered and operated company, our payment gateway for credit cards are also within Singapore. We have found in rare scenarios that certain banks and financial institutions may charge an 'International fee' to customers. These unpopular fees are charged by the card-issuing bank due to the payment being made overseas and not by Dreamscape Networks. In instances where your customers bank statement includes an “International or Foreign Transaction Fee”, we strongly encourage your customer to contact their credit card issuer for more details.